Effective Date: July 11, 2025

Welcome to Awesome Smiles (“we,” “us,” or “our”). We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our services, submit a form, communicate with us, or participate in our SMS/text messaging program.

1. Information We Collect

We may collect information that you voluntarily provide to us or that is generated through your interaction with our website and services, including:

• Personal Information: Name, email address, phone number, mailing address, appointment information, and other contact information you provide.
• SMS Opt-In Information: Your mobile phone number, consent status, and information related to your participation in our SMS/text messaging program.
• Usage Information: Information about your interactions with our website, such as IP address, browser type, device information, pages visited, and referring URLs.
• Cookies and Similar Technologies: We may use cookies and similar technologies to improve website functionality, understand website usage, and enhance your experience.

2. How We Use Your Information

We may use the information we collect to:

• Provide, operate, and maintain our website and services.
• Respond to inquiries and requests.
• Schedule, confirm, and manage appointments.
• Communicate important service-related information.
• Send SMS/text messages when you have provided appropriate consent.
• Improve our website, services, and customer experience.
• Maintain the security and integrity of our systems.
• Comply with applicable legal and regulatory requirements.

3. SMS/Text Messaging

If you provide consent to receive SMS/text messages from Awesome Smiles, we may send messages related to appointments, reminders, confirmations, customer service, office updates, and other communications you have agreed to receive.

Consent to receive SMS/text messages is not a condition of receiving services.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and service plan.

You may opt out of SMS/text communications at any time by replying STOP to a message. You may reply HELP for additional assistance or contact us directly using the information provided below.

Mobile Information Non-Sharing Clause

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS opt-in information and consent will only be used for the purposes for which the individual provided consent.

4. How We Disclose Information

We may disclose certain personal information when reasonably necessary for legitimate operational purposes, including:

• Support Service Providers: Information may be provided to subcontractors or service providers that assist us with services such as customer support, website hosting, technology infrastructure, scheduling, or other operational functions.
• Legal Requirements: Information may be disclosed when required by applicable law, regulation, court order, subpoena, or other valid legal process.
• Protection and Security: Information may be disclosed when reasonably necessary to protect the rights, property, security, or safety of Awesome Smiles, our patients, our website users, or others.

Text messaging originator opt-in data and consent are excluded from these disclosure categories and will not be shared with third parties.

5. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

While we take appropriate measures to protect information, no method of electronic transmission or storage can be guaranteed to be completely secure.

6. Your Rights and Choices

Depending on applicable law and your location, you may have rights regarding your personal information, including the ability to:

• Request access to certain personal information we maintain about you.
• Request corrections to inaccurate personal information.
• Request deletion of certain personal information.
• Withdraw consent when processing is based on consent.
• Opt out of SMS/text communications by replying STOP.
• Contact us regarding questions about how your information is handled.

To exercise applicable privacy rights, please contact us using the information provided below.

7. Children’s Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under the age of 13.

If we learn that personal information from a child under 13 has been collected, we will take reasonable steps to remove that information.

8. Third-Party Services and Links

Our website may contain links to external websites or use services operated by other organizations. Their privacy practices are governed by their own policies, and we encourage users to review those policies when interacting with external services.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, or applicable requirements.

When changes are made, the updated Privacy Policy will be posted on this page, and the effective date may be revised accordingly.

10. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:

Awesome Smiles
Email: info@thedentallounge.com
Address: 2223 SW 2nd St, Pompano Beach, FL 33069

Thank you for trusting Awesome Smiles with your personal information. We take the privacy and security of your information seriously.